FAQ
- Wash inside out in cold water on a gentle cycle with mild detergent.
- Do not bleach, soak, rub, or wring.
- Wash with like-colored garments.
- Hang dry and avoid direct sunlight.
- Iron, steam, or tumble dry at low temperature(max 30℃ or 90℉).
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
- USA: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
- United States (USA)
- Standard shipping 7 - 12 business days
- Fast shipping 5 - 8 business days
- Express shipping 3 - 5 business days
- United Kingdom (UK)
- Standard shipping 6 - 10 business days
- Fast shipping 4 - 7 business days
- Express shipping 3 - 5 business days
- Germany
- Standard shipping 6 - 10 business days
-Fast shipping 5 - 8 business days
-Express shipping 4 - 7 business days
- Australia
- Standard shipping 7 - 12 business days
- Canada
- Standard shipping 7 - 12 business days
- Express shipping 5 - 7 business days
- Italy
- Standard shipping 6 - 10 business days
- Fast shipping 5 - 8 business days
- Express shipping 4 - 7 business days
- France
- Standard shipping 6 - 10 business days
- Fast shipping 5 - 8 business days
- Express shipping 4 - 7 business days
- Rest of World
- Standard shipping 10 - 30 business days
- All offered products are made to order, so returns and exchanges due to a change of mind on size or color are not possible due to the nature of production.
- We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at info@signoproject.com
- Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at info@signoproject.com with photos of wrong/damaged items and we’ll sort that out for you.
- At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at info@signoproject.com within a week after receiving your order. Include your
order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send us an email on info@signoproject.com . We will reach back out to clear up all the details.
We are currently using PayPal, Visa, Mastercard, Apple Pay and American Express because these are worldwide well-known secure ways for money exchanges!
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